Welcome to the MCC Call Center Training!
The Call Center Specialist program at Metropolitian Comunity College provides the opportunity for students to gain a conceptual understanding and practical implementation of the hardware, software, and tools utilized in the call center industry.
This site supports the four required program specific courses:
- INFO 1216 Call Center Operations I
- INFO 1226 Call Center Operations II
- INFO 2985 Call Center Lab Practicum I
- INFO 2986 Call Center Lab Practicum II
For more information email bforsberg@mccneb.edu or call 402.738.4650.